Legal

Terms and Conditions – Luck99 Online Betting Pakistan

These Terms and Conditions govern your use of Luck99 — Pakistan's leading online betting platform. Please read them carefully before registering or placing any bets. Using Luck99 means you accept everything set out below.

Last Updated: 1 January 2025
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Key Points Before You Start

These are the most important points in the Luck99 Terms and Conditions. The full legal text is in the sections below — please read it completely.

Must Be 18+

Luck99 is strictly for users aged 18 and above. No exceptions. Providing false age information will result in immediate account closure and forfeiture of all funds.

One Account Per Person

Each user may hold only one Luck99 account. Creating multiple accounts to claim bonuses or circumvent limits is a serious breach of these Terms and will result in permanent banning.

Bonus Terms Apply

All Luck99 bonuses carry wagering requirements. Read each promotion's specific terms before opting in. Bonus abuse — including match betting between accounts — results in bonus cancellation.

Fair Play Enforced

Luck99 uses automated and manual monitoring to detect fraud, arbitrage abuse, and suspicious betting patterns. Accounts involved in any form of dishonest play are subject to suspension without notice.

1. Acceptance of Terms

By accessing, registering with, or placing any wager on the Luck99 platform (available at luck99.im), you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions in their entirety. These Terms constitute a binding legal agreement between you (the user) and Luck99.

If you do not accept any part of these Terms, you must not use the Luck99 platform. Continued use of Luck99 following any update to these Terms constitutes acceptance of the revised version. We recommend reviewing these Terms periodically to stay informed of any changes.

Plain English Summary: Using Luck99 — even just browsing with a registered account — means you've agreed to these rules. They're the foundation of how the platform operates, and they protect both you and us.

2. Eligibility

To register and use Luck99, you must meet all of the following eligibility requirements at the time of registration and continuously throughout your use of the platform:

  • You must be at least 18 years of age. Luck99 does not permit betting by anyone under 18, and age verification may be requested at any time.
  • You must be a natural person — corporate entities, bots, and automated scripts may not register accounts.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be registered as a self-excluded player on Luck99 or on any self-exclusion register applicable to your circumstances.
  • You must not be a current employee, contractor, or immediate family member of a Luck99 employee — such persons are not permitted to hold active betting accounts.

Luck99 takes age verification seriously. If there is any doubt about a user's age, the account will be suspended and funds will be held pending verification. Parents and guardians are responsible for preventing minors from accessing online betting platforms.

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3. Account Registration

Each individual user is permitted to hold one account only on the Luck99 platform. Creating duplicate accounts — whether under the same name, different names, different devices, or different payment methods — is a direct violation of these Terms and will result in all associated accounts being permanently closed.

3.1 Registration Information

During registration, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, valid contact number, and preferred payment method. Luck99 reserves the right to request documentary verification of any information provided at any time. Failure to provide satisfactory verification documents within 7 days of a request may result in account suspension.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your Luck99 account credentials. Do not share your password with anyone. Luck99 will never ask for your full password via email, live chat, or phone. Any activity conducted under your account credentials is your responsibility — notify Luck99 support immediately at support@luck99.im if you suspect unauthorised access.

3.3 Accurate Contact Details

Your registered mobile number and payment method details must remain current and accurate at all times. Outdated contact or payment information can delay withdrawals and may prevent Luck99 from reaching you about important account matters. Update your details through the account settings section as needed.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

Luck99 accepts deposits and processes withdrawals exclusively in Pakistani Rupees (PKR) via the following payment methods:

  • Easypaisa
  • JazzCash
  • NayaPay
  • SadaPay
  • IBFT Bank Transfer
  • Visa and Mastercard debit/credit cards issued by Pakistani banks

Luck99 does not accept deposits from payment methods belonging to third parties. The name on your Luck99 account must match the name on the payment method used. Mismatched payment details may result in deposit rejection and delayed or refused withdrawals.

4.2 Minimum and Maximum Transactions

The minimum deposit is Rs 200. The minimum withdrawal is Rs 500. Maximum transaction limits vary by payment method and account verification level. Fully verified accounts receive the highest transaction limits. Contact support at support@luck99.im for details on specific limits applicable to your account.

4.3 Withdrawal Processing

Luck99 processes withdrawal requests within 30 minutes for verified accounts using Easypaisa or JazzCash. Bank transfers via IBFT may take up to 2 business days depending on the receiving bank's processing times. Withdrawals are only processed to the same payment method used for the original deposit where possible.

4.4 Currency

All transactions on Luck99 are conducted exclusively in Pakistani Rupees (PKR). No foreign currency deposits are accepted and no currency conversion fees are applied. The amount you deposit is the amount credited to your Luck99 wallet — no hidden deductions.

Luck99 does not charge deposit or withdrawal fees for standard transactions. Your bank or mobile wallet provider may apply their own transfer fees — these are outside Luck99's control.

5. Betting Rules

5.1 Bet Acceptance

All bets placed on Luck99 are subject to acceptance at Luck99's sole discretion. Luck99 reserves the right to refuse or limit any bet, or to reduce the maximum stake on any market, at any time without prior notice. This includes but is not limited to situations where the odds offered were the result of a technical error.

5.2 Minimum Bet

The minimum bet across all markets on Luck99 is Rs 50. Certain specialist markets — including correct score, player props, and multi-leg accumulators — carry a minimum bet of Rs 100. The bet slip will display the applicable minimum before you confirm your wager.

5.3 Void and Cancelled Bets

A bet may be declared void by Luck99 in the following circumstances:

  • The event is cancelled, postponed, or abandoned before the relevant market's result is determined.
  • The bet was accepted at obviously incorrect odds due to a system error.
  • The event result is overturned by the relevant governing body after initial settlement.
  • Evidence of match manipulation or unusual betting patterns is detected in connection with the event.

In the case of a void bet, the stake is returned to the user's Luck99 wallet. No interest or compensation is paid on returned stakes.

5.4 In-Play Betting

Live in-play betting markets on Luck99 are subject to the platform's standard bet acceptance rules as well as additional in-play specific rules. Luck99 operates a short delay between live events and odds updates — bets placed after a relevant event (such as a wicket or goal) but before the market has been updated may be voided at Luck99's discretion.

5.5 Accumulator Bets

Accumulator bets combine multiple selections into a single wager with multiplied odds. All selections must win for the accumulator to pay out. If one selection is voided for any permitted reason, the accumulator continues with the remaining selections and the odds are adjusted accordingly. Luck99 permits accumulators of between 2 and 12 legs.

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6. Bonuses and Promotions

6.1 Welcome Bonus

New Luck99 members are eligible for a 100% deposit match welcome bonus of up to Rs 10,000 on their first deposit. This bonus is credited automatically upon first deposit by a newly verified account. The welcome bonus is available to each eligible user once only — it cannot be claimed a second time under any circumstances, including via a new account.

6.2 Wagering Requirements

All Luck99 bonuses carry wagering requirements that must be fulfilled before bonus funds or bonus-derived winnings can be withdrawn. The standard wagering requirement is 8x the bonus amount unless a specific promotion states otherwise. Wagering must be completed within 30 days of bonus credit. Unfulfilled bonus balances expire at the end of this period without conversion to real money.

6.3 Eligible Markets

Bonus funds may be wagered on all standard sports and cricket betting markets. Certain markets — including outright tournament winner markets placed at odds of less than 1.50, and system bets — may not contribute fully towards wagering requirements. The specific contribution rates for each market type are displayed in the promotion terms at the time of offer.

6.4 Bonus Abuse

Luck99 monitors all bonus usage for evidence of abuse including but not limited to: placing bets on both sides of a market using bonus funds, creating multiple accounts to claim bonuses more than once, and coordinated wagering between connected accounts. Any account found engaging in bonus abuse will have its bonus cancelled, may have its withdrawable balance reviewed, and may be permanently banned from Luck99.

Luck99 reserves the right to withdraw or amend any promotional offer at any time. Promotional terms are published alongside each offer and form part of these overall Terms and Conditions for that promotion.

7. Prohibited Conduct

The following conduct is strictly prohibited on Luck99 and may result in immediate account suspension, cancellation of all pending bets, forfeiture of funds, and permanent ban from the platform:

  • Registering more than one account on Luck99
  • Providing false identity, age, or contact information
  • Using the platform if you are a Luck99 employee or immediate family member of one
  • Using automated software, bots, or scripts to interact with the platform
  • Exploiting software bugs or pricing errors — these must be reported to support immediately
  • Engaging in arbitrage betting using bonus funds
  • Coordinating bets between multiple accounts to guarantee profits regardless of outcome
  • Attempting to hack, penetrate, or disrupt Luck99's systems or services
  • Using stolen, fraudulent, or unauthorised payment credentials
  • Any conduct that Luck99 reasonably believes constitutes match-fixing or use of insider information

Luck99 reports suspected financial fraud, money laundering, and match-fixing activity to the relevant authorities. Cooperation with such authorities may include disclosure of account information and transaction history without prior notice to the account holder.

8. Account Suspension and Closure

Luck99 may suspend or permanently close any account at its sole discretion. Circumstances that may lead to account action include:

  • Breach of any provision of these Terms and Conditions
  • Failure to complete identity or age verification within the specified timeframe
  • Detection of prohibited conduct as described in Section 7
  • Account inactivity for a period exceeding 12 consecutive months
  • Self-exclusion request submitted by the account holder
  • Reasonable suspicion of fraudulent activity

Where an account is closed due to a breach of these Terms, any funds in the account may be forfeited depending on the nature and severity of the breach. In cases of inactivity or user-requested closure where no breach has occurred, the remaining verified balance will be returned to the account holder's registered payment method.

9. Responsible Gaming

Luck99 is committed to promoting responsible gambling practices. We believe that betting should be an enjoyable form of entertainment — not a source of financial stress or personal harm. Every Luck99 account includes access to the following responsible gaming tools, all of which can be activated from account settings at no cost:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps that take effect immediately and can only be decreased — increases take 7 days to come into effect.
  • Loss Limits: Restrict the maximum amount you can lose over a defined period.
  • Session Time Reminders: Receive notifications after pre-set playing session durations.
  • Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Permanently exclude yourself from Luck99 for a minimum period of 6 months — this cannot be reversed until the exclusion period ends.

For more information about responsible gaming on Luck99, visit the Responsible Gaming page. If you are concerned about your gambling or someone else's, please reach out to support@luck99.im immediately.

10. Privacy and Data

Luck99 collects and processes personal data as necessary to operate your account, verify your identity, process transactions, and comply with applicable legal obligations. We do not sell or share personal data with third parties for marketing purposes without your explicit consent.

All personal data is held securely using industry-standard encryption. You have the right to access, correct, or request deletion of your personal data at any time by contacting support@luck99.im. Full details of how Luck99 handles your information are set out in our Privacy Policy.

11. Intellectual Property

All content on the Luck99 platform — including but not limited to the website design, logo, branding, text, graphics, software, and data — is the exclusive intellectual property of Luck99 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal betting purposes only.

You may not reproduce, distribute, modify, reverse-engineer, or create derivative works from any Luck99 content without prior written permission. Scraping odds data, customer data, or any other platform content using automated means is strictly prohibited and constitutes a breach of these Terms.

12. Limitation of Liability

Luck99 provides its platform on an "as is" basis. To the fullest extent permitted by applicable law, Luck99 excludes all liability for:

  • Loss of profits, revenue, or anticipated savings from betting
  • Interruption to the platform due to maintenance, technical faults, or circumstances outside Luck99's reasonable control
  • Errors in odds or market pricing that are promptly corrected upon discovery
  • Loss caused by unauthorised access to your account where Luck99 was not negligent in protecting account security

Nothing in these Terms excludes Luck99's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. Luck99's total liability to you in connection with any single claim shall not exceed the total amount wagered by you in the relevant transaction.

13. Changes to These Terms

Luck99 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, Luck99 will notify registered users via the email address or mobile number on record at least 7 days before the changes take effect. The revised Terms will be published at luck99.im/terms-conditions with the updated effective date clearly shown.

Continued use of Luck99 following the effective date of any change constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must close your account before the effective date of the change. Existing bets placed before the effective date of any change are settled under the Terms in effect at the time the bet was placed.

14. Contact Us

If you have questions, concerns, or complaints about these Terms and Conditions or the operation of your Luck99 account, please contact the support team via any of the following channels:

  • Email: support@luck99.im — responses within 2 hours during business hours, within 4 hours at all other times.
  • Live Chat: Available directly within the Luck99 platform. Average response time during PSL season: under 4 minutes.

For responsible gaming concerns — including requests to activate self-exclusion — the Luck99 support team treats these as the highest priority. Visit Responsible Gaming for dedicated guidance and tools.

For privacy and data protection queries, see the Privacy Policy page or email support@luck99.im with "Privacy Request" in the subject line.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from your use of Luck99 that cannot be resolved through our support channels will be subject to the jurisdiction of the relevant competent courts.

Related Luck99 Policies

Privacy Policy

How Luck99 collects, stores, and protects your personal data — and your rights as a user.

Read Privacy Policy
Responsible Gaming

Tools, limits, self-exclusion, and support for users who want to manage their betting habits.

Learn More
FAQ

Common questions from Pakistani Luck99 users about accounts, payments, bets, and bonuses.

View FAQ
About Luck99

Our story, mission, team, and the values that have made Luck99 Pakistan's most trusted betting platform.

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Join Luck99 — Pakistan's Most Trusted Betting Platform

Register in under two minutes, deposit from Rs 200 via Easypaisa or JazzCash, and bet on cricket, PSL, football, or esports. By registering, you confirm you have read and accepted these Terms and Conditions and are aged 18 or above.